![]() ![]() Reviews mention transaction processing issues and the company holding money for verification purposes from merchants. It holds an average of 1.06 out of five stars on the BBB after 532 customer reviews. However, Square receives a notably lower user score on the Better Business Bureau (BBB). Other common review themes include Square’s supportive customer service representatives and its comprehensive offering of merchant services, including marketing and banking services and tools, all in one place. Users mention how new business owners find Square intuitive to use out of the box. On Trustpilot, Square earns 4.4 out of five stars, with 86% of reviewers giving it five stars. Customer relationship management (CRM) software.However, Square offers other merchant services, including: Square is best known for its commerce services and intuitive payment hardware, especially for restaurants and small brick-and-mortar businesses. However, merchant services still operate under Square. changed its name to Block, Inc., encompassing its block-chain initiative. ![]() To reflect its expanded offerings, Square Inc. ![]() states and across the globe from Ireland to Japan.Īs Square grew, the company expanded its products beyond merchant services to include CashApp, a mobile application that lets people send money, stocks or bitcoin to other users and TIDAL, a hi-fi music streaming service. Square supports businesses in all 50 U.S. was founded in 2009 by Jack Dorsey and Tristan O’Tierney to allow business owners to accept and manage mobile payments and merchant services with a single, intuitive service. With a per-transaction pricing model and the ability to get by with no monthly fee, Square is a great option for new businesses and those with lower transaction volumes. Square is a great fit for companies with brick-and-mortar shops that need to set up credit card processing easily and with no upfront costs. These include credit counseling or repair agencies, direct marketing or subscription services, telemarketing firms, bill payment services, up-sell merchants, service station merchants, bankruptcy attorneys, collection agencies and firearm retailers. It does not accept high-risk merchants and publishes a full list of merchant types with which it will not do business. Many customers comment on Square’s ease-of-use, especially regarding its setup, which takes minutes.ĭespite its robust merchant service offerings, Square does limit who can use its solutions. Square’s hardware is designed to be out-of-the-box solutions that don’t require developer knowledge to set up, making its tools easier to use than those of some of the other top credit card processing companies. This strategy has made Square a staple business solution with startups and vendors. ![]() However, unlike some competitors, it provides businesses with a free card reader to accept in-person payments. Square offers comparable features to other credit card processing providers, including a dashboard and security features. Square also offers hardware specific to restaurants, including tabletop and kitchen displays. With these packages, businesses receive features tailored to their business type. Square stands out from other services based on its industry-specific plans and accompanying tools. As the business grows, merchants can then purchase additional hardware, such as Square Register, Square chip reader, Square Stand and Square Terminal, which range from $49 to $799 with monthly payment plans available. With the Plus plan, companies receive a free 30-day free trial and can then begin paying the monthly fee or use the Free plan.īecause a free mobile card reader is included in Square’s Free plan, businesses can begin processing payments with no upfront costs. Additionally, Square requires no contract or commitment, reducing merchants’ risk. It offers a free plan where businesses pay per transaction with no monthly fees. It offers credit card processing services and a wide range of add-ons and integrations, such as team and customer management tools, that can help businesses manage most of their operations. Square is the best credit card processing company of 2023. ![]()
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